Healthcare Systems Engineer

Position Overview

The InterSystems HealthShare Systems Engineer is a highly skilled technical professional responsible for performing systems engineering and systems support leveraging InterSystems HealthShare technology. This role requires expertise in designing, implementing, and optimizing scalable systems architectures, including high-availability and disaster recovery solutions.

Qualifications and Knowledge

• Bachelor’s degree in computer science, engineering, information systems or a related field preferred. Equivalent knowledge and skills obtained through a combination of education, training, and experience may meet this requirement.

• InterSystems Experience: Hands on technical expertise with one or more of the InterSystems products (HealthShare, Health Connect, IRIS for Health, etc.).

• Operating Systems: Expertise with at least two of the following operating systems: Linux, AIX, Windows.

• Cloud Infrastructure: Experience deploying systems into publicly hosted cloud infrastructures (AWS, Azure, etc.).

• High-Availability & Disaster Recovery: Expertise in high-availability and disaster recovery solutions at both the operating system and database level.

• Database Management: Expertise in managing backups of large-scale databases, including experience with various types of backup solutions.

• Web Servers: Experience configuring IIS and/or Apache web servers.

• Networking & Security: Expertise in networking and security protocols (VPN, SSL, etc.).

• Virtualization: Experience using virtualization tools to create, manage, and monitor system environments.

• Containerization: Proficiency in working with Docker and Kubernetes for building and orchestrating containers.

• Source Control: Understanding of Git-based source control systems.

Responsibilities

Systems Design

• Best Practices: Define and document a scalable systems architecture, including high availability and disaster recovery, leveraging InterSystems HealthShare according to best practices.

• Healthcare Knowledge: Solid understanding of healthcare IT, including EHRs, HIEs, and interoperability standards.

Project Execution

• Implementation: Install and configure system components, ensuring that all deliverables are met to the client’s satisfaction. Ensure that initial designs and anticipated architecture are implemented as expected.

• Collaboration: Work closely with and escalate to client(s) and partner(s) as needed.

• Problem-Solving: Identify and resolve complex technical challenges.

Operational Responsibilities

• Remote Work: Work independently, efficiently, and distraction-free from a home office environment.

• Time Management: Adhere to a full-time, regular schedule unless otherwise communicated.

• Communication: Ensure consistent availability for co-worker and client communication, responding promptly to messages via apps, email, and phone.

• Compliance: Remain HIPAA certified and complete all required internal training as assigned.

• Timekeeping: Maintain accurate time-keeping records both internally and externally for clients, if applicable.

Collaboration and Communication

• Problem-Solving: Anticipate challenges or roadblocks and successfully mitigate those risks.

• Communication Skills: Excellent written and oral communication skills.

• Organizational Skills: Excellent organizational skills and attention to detail.

Disclaimer: This role description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this role. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Travel Requirements

Occasional Travel. Travel opportunities could arise including invitations to Conferences, Company retreats, and meetings/work on-site with our clients. Non-client travel is generally optional.